Privacy Policy | Skin Precision Medical

At Skin Precision Medical, we are committed to safeguarding the privacy, confidentiality, and security of our patients' personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our website and in the course of delivering our clinical services.

Information we collect

Personal identification information: Full name, date of birth, address, phone number, and other information provided in our contact forms.
Health data: Details regarding your medical history, current health conditions, skin conditions, and treatment preferences, as required to provide you with our services.
Website usage data: We collect your IP address, browser type, device information, pages visited, and cookies and analytics data.

Legal basis for processing your data

We process your data under the following lawful bases:

Contractual necessity — to provide consultations and treatments.
Legal obligation — for medical record keeping, insurance, and regulatory compliance.
Legitimate interests — to improve our services and website.
Consent — for marketing communications and use of clinical photographs.

How we use your information

To schedule appointments and send appointment confirmations and reminders.
To create personalised treatment plans.
To maintain accurate medical records.
To improve our services and website performance based on your usage.
To send marketing communications (only if you have opted in).
To comply with legal and regulatory requirements and to protect the rights and safety of our clinic and our patients.

Data retention

We retain medical records in accordance with UK healthcare record retention guidelines:

Adult records: 8 years after your last treatment.
Minor records: Until the patient's 25th birthday, or 8 years after the last treatment — whichever is later — in line with NHS guidelines.

Sharing your information

We do not sell, trade, or rent your personal identification information to third parties.

Data security

We implement appropriate technical and organisational measures to safeguard your information, including encrypted storage and restricted staff access, to protect against unauthorised access, alteration, disclosure, or destruction of your personal data.

Your rights under UK GDPR

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time for us to use your information.

To exercise any of these rights, please contact us at skinprecisionmedical@gmail.com. We will respond within 30 days in accordance with UK GDPR requirements.

Cookies

Our website uses cookies and similar technologies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

Skin Precision Medical reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. By continuing to use our website following the publication of any amendments to this policy, you acknowledge and accept the updated terms.